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Returns Policy for Items Purchased from mybreastpump.com


Returns Policy for Freestyle and Pump In Style Advanced Breastpumps

Babytalk Store will refund the purchase price of any breast pump purchased from Babytalk Store, minus shipping costs, providing the breastpump is returned unused, unopened, with all packaging seals intact, within 30 days of purchase. As a breastpump is a personal care item, one that has been opened may not be returned for a refund. All Medela breastpumps are covered by a Medela warranty. If a pump is defective, you should contact the manufacturer, Medela, for further instructions. Medela can be contacted at 1-800-435-8316 (1-888-MEDELA-8). Also, see the Warranty information below.

The cost of return shipping is the responsibility of the purchaser. If you wish to return an item please contact Babytalk by e-mail: babytalkstore@gmail.com, or by telephone, toll-free, at 1-866-998-BABY to get an approval number for the return.

Returns Policy for purchased Medela Lactina breast pumps, and Medela Symphony breast pumps

Babytalk Store will refund the purchase price of any Medela Lactina or Medela Symphony breast pump purchased from Babytalk Store, minus shipping costs, and a 20% restocking fee, providing the breast pump is returned unused, within 30 days of purchase. All Medela breastpumps are covered by a Medela warranty. If a pump is defective, you should contact the manufacturer, Medela, for further instructions. Medela can be contacted at 1-800-435-8316 (1-888-MEDELA-8). Also, see the Warranty information below.

The cost of return shipping is the responsibility of the purchaser. If you wish to return an item please contact Babytalk by e-mail: babytalkstore@gmail.com, or by telephone, toll-free, at 1-866-998-BABY to get an approval number for the return.

Returns Policy for purchased Medela Babyweigh Scales

Babytalk will refund the purchase price of any Medela Babyweigh Scale purchased from Babytalk, minus shipping costs, and a 20% restocking fee, providing the breastpump is returned within 30 days of purchase. All Medela breastpumps are covered by a Medela warranty. If a pump is defective, you should contact the manufacturer, Medela, for further instructions. Medela can be contacted at 1-800-435-8316 (1-888-MEDELA-8). Also, see the Warranty information below.

The cost of return shipping is the responsibility of the purchaser. If you wish to return an item please contact Babytalk by e-mail: babytalkstore@gmail.com, or by telephone, toll-free, at 1-866-998-BABY to get an approval number for the return.

Returns Policy for Bras

If you are not completely satisfied with the bra you have purchased, you may return it for exchange or a refund (minus shipping cost) within 14 days of the receiving the bra. A Bra Return Form is included with each bra purchase to return with your bra. The bra must be returned in its original undamaged package, and must NOT have been washed, or worn (other that to try it on for correct fit). We recommend wearing nursing bra pads when trying on your bra to minimize the chance that breast milk will get on the bra. Bras that are stained (including breastmilk or deodorant) will not be accepted for refund or return. We are very strict abiut this policy. Bras that have been damaged from laundering in a washing machine are not accepted for return or refund. You will be charged a 20% restocking fee for bras returned more than 14 days after receipt.If you would like to exchange your bra, your credit card will be billed for First Class shipping of the new size bra (usually about $2.50).

Returns Policy
for items other than Breastpumps and Bras

Babytalk will refund the purchase price of any packaged item purchased from Babytalk, minus shipping costs, as long as the item is returned unopened, and unused, within 30 days of purchase. The cost of return shipping is the responsibility of the purchaser. If your order was over $149.00 and purchased with the free shipping option, returning an item for credit may make the value of your order less than $149.00. This action would invalidate your free shipping. Those returns will receive credit for the purchase price of the returned item but the actual cost of shipping the order to you will be deducted from the refund.

If you wish to return an item please contact Babytalk by e-mail: babytalkstore@gmail.com, or by telephone, toll-free, at 1-866-998-BABY to get an approval number for the return.

Warranty Information

If you have purchased a breast pump or scale from Babytalk, and it is in warranty, but you believe it is defective, the first step is to call the manufacturer. Medela has a very helpful staff in their Customer Service Department. Contact them by telephone, toll-free at 1-888-MEDELA-8, between 8:00 AM and 8:00 PM Central time, Monday to Friday. Be sure to keep your receipt as proof of purchase, in case you ever have a need to call.





All major credit cards accepted.


Orders placed by 3:30 PM CST will be scheduled to be shipped the same business day.
Orders paid by check will ship when your check has cleared.
Babytalk Store
933 McFarland Blvd,
Northport, Alabama, 35476.
Outside West Alabama, call us on our toll free line: 1-866-998-BABY
In West Alabama, our local telephone number is (205) 333-1594
e-mail: babytalkstore@gmail.com Fax: 205-330-8281

Home page..Medela Breastpumps..Breast Pump Rentals..Nipple Problems..Medela Breastshields..Maternity and Nursing Bras..Comfort Accessories..Replacement Parts..Bottles and Milk Storage..Travel Accessories..Babyweigh Scales..Shipping..